Overview
Remote Registered Nurse (RN) – Nurse Triage
16 hours per week
Position Summary
The RN – Nurse Triage provides high-quality, patient-centered care through telephone triage and clinical assessment. This role is 100% hands-on, responsible for assessing patient symptoms, determining the appropriate level of care, providing education, and ensuring timely communication with providers. The ideal candidate has strong triage, Med-Surg, and Primary Care experience, is proficient with Epic EMR, and thrives in an independent remote environment.
Key Responsibilities
- Perform telephone triage using established protocols and sound nursing judgment.
- Assess symptoms, prioritize patient needs, and determine appropriate care or follow-up.
- Provide patient education, guidance, and reassurance as appropriate.
- Accurately document all patient encounters in Epic EMR in real time.
- Escalate urgent or emergent situations per clinic and organizational policies.
- Communicate effectively with on-call providers, clinic teams, and patients to ensure continuity of care.
- Contribute to a culture of safety, quality, and patient satisfaction within the triage team.
Qualifications
Required:
- Active, unrestricted RN license (multi-state compact required).
- Minimum 2-3 years of clinical experience with a strong background in triage, Med-Surg, and/or Primary Care.
- Proficiency in Epic EMR and remote communication systems.
- Excellent assessment, critical thinking, and decision-making skills.
- Strong communication, documentation, and time management abilities.
- Self-motivated and comfortable working independently in a remote environment.
Preferred:
- Associates degree required; BSN preferred
- Previous experience in remote triage, nurse advice lines, or outpatient/clinic settings.
Schedule & Work Environment
- Rotating day/evening shifts; hours vary based on operational needs. Weekends only.
- 100% remote position — requires reliable internet and a secure, HIPAA-compliant workspace.
**Eligible candidates will reside in one of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, New Hampshire, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington
Responsibilities
The Clinical Nurse is an engaged and credentialed member of the Professional Nursing Organization and is responsible for autonomous practice directed by the professional tenets of practitioner, leader/decision maker, scientist and transferor. The Clinical Nurse is responsible for utilizing the nursing process to provide evidence-based care and to continuously monitor and evaluate practice to ensure safe passage of patients that is in the best interest of populations served.
Practitioner
Leader/Decision Maker
Scientist
Transferor
Qualifications
- Graduate from an accredited Nursing Program required.
- Bachelor of Science Degree in Nursing (BSN) preferred.
Required Licensure/Certifications
- Licensed Registered Nurse with NH eligibility
- Basic Life Support (BLS) Certificate required upon hire.
