About the job
OUR MISSION
Calibrate is on a mission to change the way the world treats weight. We’re defining a new category in metabolic health that mirrors what the research shows—that weight reflects our biology, not our willpower. Our program was designed by world leaders in obesity and nutrition science to improve metabolic health and drive long-term weight loss that’s impactful, realistic, and sustainable.
Obesity is America’s underlying pandemic and largest category of chronic disease, and Calibrate is closing the gap in care for 175mm adults in a $600bn market where we spend millions of dollars each year and do not lose millions of pounds.
To bring Calibrate to everyone who needs it, we’re building the first value-based model in obesity treatment, aligning incentives for patients, providers, payors, and pharmaceutical companies. We’ve built a suite of products that combine medication with our proprietary intensive lifestyle intervention to deliver results that last.Calibrate launched in 2020 direct-to-consumer and has since expanded into enterprise channels to increase access to effective obesity treatment.
Calibrate’s programs bring decades of clinical research directly to consumers, immersing members in a biweekly 1:1 coaching program and curriculum that educates and encourages them to build enduring healthy habits across the four areas essential to lasting metabolic health: food, sleep, exercise, and emotional health. A purpose-built app enables daily tracking of food, energy levels, weight, and bi-weekly goals and helps members interact with their Coaching and Medical teams, while a members’ group and events calendar create additional opportunities to engage with the Calibrate community.
About The Role
A modern approach to weight requires modern practices, and that means radically remodeling how intensive lifestyle intervention programs operate and scale. As part of our clinical program team, you’ll deliver several critical components of the Calibrate program: outreach and support for members to enhance their program progress, clinical program coordination, and confirmation of clinical appropriateness for clinical care pathways, introduction to our method, and setting program plans with members.
In addition to providing exceptional patient care, your feedback on how we can continue to improve our program to help patients achieve–and maintain–their metabolic health and weight loss goals will help shape and improve the program.
This is a part-time, hourly role with a rate of $50.00 per hour. Benefits are not included. There are two shifts being offered: 10am-6pm EST or 11am-7pm EST
Additional Details
- Malpractice coverage provided by employer
- Weekdays plus possible weekend hours required
- Ability to flex hours up based on business needs during peak time
- Training will require a full-time weekday schedule for 3 weeks with some training during EST working hours
Key Responsibilities
- Consistently provide a world-class level of patient experience and clinical care
- Utilize and support a detailed clinical treatment paradigm, developed and updated by the Calibrate team and specialized to support obese patients achieve weight-loss goals
- Provide care management for patients who need additional clinical support throughout the program
- Serve as a program ambassador to address clinical and programmatic questions for patients at all stages of their Calibrate journey
- Engage cross-functionally with physicians, nurse practitioners, and support teams to coordinate care for patients
- Review and manage daily tasks; patient messaging and callbacks
Background And Experience
- Bachelor of Science Degree in Nursing (BSN) graduate of an accredited school of nursing
- Current state license(s) in the state(s) practicing
- At least three years of direct clinical experience required, leadership experience preferred
- At least one year of health tech experience required
- At least two licenses required, one of which must be from the following list: Compact or, OR, IL, CT, HI, AK, CA
- Primary/preventative care, acute care, or emergency medicine experience required
- Demonstrated excellent written/verbal communication skills and virtual “bedside” manner
- Excellent communicator & critical thinker, with a customer service mentality
- Experience with project management, and strong organizational and time management skills
- Creative problem-solving skills that can be leveraged to empower others and drive member outcomes
- Self starter, solutions-oriented mentality
- Excited to build and deliver a new model for achieving lasting weight health
- Adaptable and flexible, but always puts the patient first
- Excellent at forging successful and respectful relationships with the entire team
- Quick learner, comfortable using a variety of applications and software
Benefits
At Calibrate, we’re committed to our vision of putting our members and our teammates in control of their health. Some of our benefits for 2024 include:
- Competitive salary with opportunity for equity in an early stage, high growth business
- Generous paid time off, including an all-company holiday over Thanksgiving week
- Calibrate-funded health benefits (medical, dental, vision) – starting at zero cost to you
- Calibrate-paid disability and basic life insurance to give you peace of mind during unforeseen events
- Therapy on your time with free access to Headspace and HeadspaceCare
- An employee assistance program through Guardian to provide counseling across a range of personal topics
- Remote-first team
- Competitive Paid Parental Leave for parents
OUR VALUES
We’re in it together: We have an audacious mission, and we’re building a lot of things for the first time — from the first DTC pharma business within the healthcare ecosystem to the data infrastructure for providing real-world evidence in the largest category of chronic disease. It takes superpowers to build something simple and intuitive within the complex healthcare market, so we identify and work as a team from our individual points of strength. Not everyone has to be good at everything, but we know that when we harness what we’re each great at, we’re unstoppable.
Small wins create big wins: We ground every experience in optimism, recognizing and celebrating successes along the way. We break projects down into smaller components. And we focus on where we have momentum. We always plan for larger goals with the knowledge that our plans will evolve as we achieve smaller milestones.
You’re in control: We don’t let location stand in the way of the best talent — and from coaches to engineers, we are a remote-first team. Our business is multi-faceted, so each Calibrater is hired to be an expert in their piece of it — in control of their own initiatives, in control of their own impact, and in control of driving their own (real) results.
Real results matter: We’re obsessed with outcomes because when our members win, we win, and the data proves that we’ve built the best metabolic health program on the market. We’re purposeful, optimistic, and relentlessly confident that we can solve the biggest medical issue of the 21st century.
Calibrate is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. To achieve our mission of changing the way the world treats weight, we are building an environment where every Calibrater can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.