Oula delivers better maternity care built around our patients – offering comprehensive support before, during, and after pregnancy. With fewer C-sections and higher VBAC success rates, our research-backed approach is delivering better outcomes. Our team of trusted midwives, OBGYNs and dedicated care navigators ensure our patients get the type of care they need in the moments that matter most. Since launching in 2021, we’ve expanded our services to include Preconception and Miscarriage Care, Pregnancy Care, Hospital-Based Delivery, Postpartum Support, and Gynecology. We have 3 clinics in New York, with exciting expansion on the Horizon! Come join our team of clinicians, innovators, operators, and technologists, passionate about setting a new standard in maternity care.
About the role:
We are looking for a Remote Perinatal Nurse to support our patients in between their visits at our clinic. We’re searching for someone empathetic and detail-oriented to answer patient questions, review labs and imaging results, and support care coordination to provide high-quality patient-centric care. You will work directly with our provider and customer experience teams to provide a best-in-class experience for our patients. This role reports to the Remote Perinatal Nurse Practitioner.
Key Responsibilities:
- Provide first-line review for all lab and imaging results, including communicating with patients regarding results per Oula clinical policy
- Answer inbound clinical questions from patients via messages in the Oula Patient Portal and phone calls within RN scope of practice
- Lead clinical portions of our new patient screening and onboarding process, including review of risk factors/medical history as needed and review of medical records for patients transferring care to Oula
- Partner with OB, midwife, NP, and care coordination teams to deliver high-quality continuity of care for our patients
- Coordinate with external clinical partners (e.g. maternal-fetal medicine, labs, imaging partners) where needed to ensure Oula patients are getting the care they need outside of our ecosystem
About You:
- Three or more years as an OB/GYN nurse in the field of obstetrics/gynecology or women’s health with experience providing and/or coordinating perinatal care
- A bachelor’s and/or nursing degree from an accredited program
- Active Compact RN License
- Additional Benefit: NY and/or CA license in addition to compact
- Strong computer skills and familiarity with EMRs (experience with Athena is a bonus)
- Passionate about improving perinatal care through a combination of clinical care, technology, patient empowerment and education
- An empathetic listener and communicator with the ability to connect with a wide variety of audiences and respond to a wide variety of needs
- A cultural carrier with full alignment to Oula’s commitment to deliver the highest degree of patient centered care
- Organized as it relates to daily tasks and as well as an ability to work towards longer term goals and projects
- Flexible in your approach and ability to adapt to changing circumstances
- Comfortable working across distance and maintaining east coast hours regardless of location
- Ability to work on a strong team of professionals in a culturally diverse environment
- Spanish or non-English language proficiency is considered a bonus
Oula’s Commitment as an Equal Opportunity Employer:
We want you to know: You can be a great candidate even if you don’t fit everything we’ve described above. You can also have important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself (especially in your cover letter – this is where you can really state your case for _why you_). We are committed to fostering diversity in our organization and building an equitable and inclusive environment for people of all backgrounds and experiences. We’re taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.