California-Licensed Registered Nurse (RN) – Part-Time/Remote

Oct 19, 2024

hims & hers

Clinical Coordinator | Navigator, Coach, Entry Level, Registered Nurse | RN, Triage
Remote

Employment Type:

Contract 1099, Contract Employee

Schedule:

Flexible, Part-time

Remote Status:

Remote

License:

CA

hims & hers

Clinical Coordinator | Navigator, Coach, Entry Level, Registered Nurse | RN, Triage
Remote

Employment Type:

Contract 1099, Contract Employee

Schedule:

Flexible, Part-time

Remote Status:

Remote

License:

CA

You Health Medical Groups is seeking a dedicated and compassionate California-Licensed Registered Nurse (RN) to join our dynamic team as a part-time Care Coach. This role will facilitate seamless communication between patients and healthcare providers, ensuring that patients receive a world-class patient experience through the Hims & Hers telehealth platform.

Telehealth providers serving patients on the Hims & Hers platform are employed by You Health Medical Groups. The Hims & Hers Telemedicine team handles the business operations, allowing you to concentrate on delivering top-notch patient care.

Schedule: 20-29 hours/week.

 

Responsibilities:

  • Provide individualized health coaching tailored to each patient’s unique needs, preferences and circumstances, ensuring a world-class patient experience.
  • Communicate clearly and empathetically to address patients’ questions and concerns.
  • Consistent utilization of protocols and standard operating procedures (SOPs) to ensure compliance and consistency in care delivery. 
  • Serve as a primary point of contact for patients using our telehealth services, providing support, guidance, and assistance throughout their healthcare journey.
  • Foster effective communication and collaboration between patients, healthcare providers, and members of the Hims & Hers support team to help patients get the answers they need.
  • Document patient care and guidance in the patients’ EMR in accordance with medical standards.
  • Conduct ongoing patient care duties, special projects as needed, and additional duties as assigned by their manager and/or clinical leadership.

Qualifications:

  • Active Registered Nurse (RN) license. 
  • Diploma in nursing or related field. Bachelor’s degree required.
  • Strong interpersonal and communication skills, with the ability to empathize with patients and effectively convey information. 
  • At least two years of relevant clinical experience/direct patient care.
  • At least one year of telehealth experience is strongly preferred.
  • Thrives when working independently.
  • Proficiency in using telecommunication technology and electronic medical record (EMR) systems.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Commitment to patient advocacy, privacy, and confidentiality.
  • Knowledge of healthcare regulations and compliance standards (HIPAA, etc.).
  • Direct patient care experience with Mental Health and/or Weight Management patients is preferred.

Benefits:

  • Malpractice insurance and tail coverage provided
  • Comprehensive clinical guidelines and additional training
  • Software and technology support
  • Additional benefits will be discussed during the interview.

Please click here to apply!