Clinical Educator II

Nov 19, 2024

Midmark Corporation

Registered Nurse | RN, Clinical Consultant, Nurse Educator, PeriOp | Operating Room | Surgical, Sales
Travel

Employment Type:

Regular | Perm Employee

Schedule:

Full-time

Remote Status:

Remote with Travel

License:

Any State | US

Midmark Corporation

Registered Nurse | RN, Clinical Consultant, Nurse Educator, PeriOp | Operating Room | Surgical, Sales
Travel

Employment Type:

Regular | Perm Employee

Schedule:

Full-time

Remote Status:

Remote with Travel

License:

Any State | US

      

       About the job
      

      

        

         Job Description

JOB SUMMARY:

The Clinical Educator II is responsible for providing instrument processing (IP) clinical expertise and education to Midmark’s customers, sales representatives, and channel partners.

ESSENTIAL/PRIMARY DUTIES:

   

  • Responsible for Customer Education including product in-service clinical education and clinical standardization for infection prevention for patient and clinical staff workflow.
  • Execution of clinical education of our medical sales representatives under guidance of VP of Clinical Affairs and Chief Medical Officer.
  • Cross-functionally support and collaborate with the Clinical Affairs department under the guidance of Chief Medical Officer including regulatory guideline adherence, clinical content development, education, methodology innovation and clinical solutions ideation.
  • Provide clinical support of the new product development process
  •    

    • Definition of customer needs
    • Product design reviews and clinical usability & risk assessments of new product concepts
    • Beta site support
    • Proof-of-concept support

  • Support Midmark’s disease state management competencies and field education for instrument sterilization.
  • Pre-sales support for strategic accounts to support our portfolio of instrument processes products.
  • Support the upstream marketing team by identifying & communicating latent customer challenges and delivering consistent and compelling customer data to the organization.

SECONDARY DUTIES:

   

  • Participate in cross-functional projects, initiatives, and committees.


EDUCATION and/or EXPERIENCE:

Associate degree in health-related field and at least 5 years of clinical instrument processing experience; or equivalent combination of education and experience. Experience in educating with a clinical background in instrument processing.

COMPETENCY/SKILL REQUIREMENTS:

   

  • CRCST (HSPA) or CSPDT (CBSPD) certification required
  • CER (HSPA) or CFER (CBSPD) certification required
  • CIS (HSPA), CSIS (CBSPD) or CST (NBSTSA) certification required
  • Demonstrated professional customer-facing service skills
  • Thorough knowledge and understanding of protocol, procedures, and standards within area of expertise
  • Working knowledge of the use of established care models in the development of education programs
  • Proficient customer communication and teaching skills
  • Self-motivated and comfortable working independently
  • Demonstrated planning and organization skills
  • Comprehensive problem solving skills – decisive
  • Solid computer and Microsoft Office skills
  • Demonstrated verbal and written communication skills and the ability to present effectively to small and large groups
  • Must be accomplished in a cross-functional team environment, exhibiting solid leadership skills


SUPERVISORY RESPONSIBILITIES:

   

  • No supervisory responsibilities