RN Inbound Monitoring Agent – Fully Remote
Looking for Weekend Support / Saturdays and Sundays from 7am-1p, 1pm-7p, occasional nights 7p-1am / 1am-7am
MUST HAVE Compact RN, Illinois RN, CA, RN other non-compact states a plus!
Immediate need to care for patients nationwide
Are you an experienced Registered Nurse looking for a fulfilling remote opportunity? Cortex invites you to be a part of our dynamic Managed Services department, offering a fully remote work environment, an exceptional team, and a commitment to top-notch patient services.
Position Overview:
Operating Hours: Monday – Sunday, 24/7
Responsibilities:
- Manage incoming vital RPM alerts with precision
- Follow SOP & escalation pathways for incoming alerts
- Provide accurate, valid & complete information using appropriate methods/tools
- Respond to alerts within the necessary timeline
- Document incidents accurately
- Demonstrate excellent communication skills, adhering to customer service expectations in every call interaction
- Make outbound phone calls to patients on Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs
- Monitor uploads and readings, ensuring compliance with care plan parameters
- Go the extra mile; we value hardworking, engaged, honest, and reliable team members
- Make outbound followup calls to post-acute patients during RPM alerts
Requirements:
- Strong phone (bed) side skills
- Maintain a professional, friendly tone
- Possess strong phone contact handling skills and active listening abilities
- EHR knowledge/skills
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Compact (multi-state) RN US license. Active, unencumbered, in good standing
- Licensed in CA & IL
- Licensed in all or most non-compact states (CA, CT, HI, IL, MA, MI, MN, NV, NY, OR)
- High-Speed Internet
- Excellent computer skills
- Proficiency in Google Suite
- Reliability
- Excellent nursing skills (CCM, RPM, PCM, RTM experience is a plus!)
- Willing to obtain other state licenses
Work Schedule:
- We are hiring for these specific shift times right now:
- Weekends
- Saturday and Sunday
- 7am-1pm / 1pm -7pm EST
- Occasional overnight needs 7pm-1am / 1am-7am
- 6 – hour shifts
- Other PRN shifts available during the week if you want to pick up hours
Training and Start Date:
We are actively seeking candidates to fill open positions and plan to commence training quickly.
Job Types: Part-time, PRN
Pay: From $28.00 per hour
Expected hours: 12 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
Application Question(s):
- Licensed in all or most Non-Compact States (CA,CT,HI,IL,MA,MI,MN,NY,NV,OR)
License/Certification:
- Compact State Nurse License (Required)
- Illinois RN license (Required)
- California RN license (Required)
Work Location: Remote