Are you a compassionate and experienced Registered Nurse with a passion for supporting patients with chronic conditions? If so, we’d love for you to join our mission-driven team at ilumed as an RN Care Coach for Chronic Care.
Bilingual in English and Spanish highly required
In this role, you’ll make a real impact by guiding patients and families through their health journeys, ensuring care is accessible, coordinated, and centered around their unique needs.
Job Summary
As an RN Care Coach, you’ll serve as a key advocate and partner for our members, delivering holistic, telephonic support as part of our Case Management and Disease Management programs.
What You’ll Do
Provide telephonic care coaching and education to members and their caregivers
Partner with providers to build and maintain integrated care plans
Support patients with chronic conditions through care coordination and empowerment
Use motivational interviewing and solution-based communication
Identify Social Determinants of Health needs and connect patients to appropriate resources
Maintain thorough documentation and adhere to HIPAA and regulatory standards
Stay current on case management best practices
What You Bring
Active RN license in your state of residence (multi-state compact license preferred)
2–4+ years of experience in managed care or case management
Case Management Certification (CCM) preferred
Strong communication and organizational skills
Proficiency in Excel, Word, Outlook, and other Microsoft 365 tools
Ability to multitask and adapt in a fast-paced, evolving environment
Preferred Skills & Qualifications
Bilingual in English and Spanish highly required – many of the patients we serve are Spanish-speaking, and this skill significantly enhances the level of care and connection we provide
Experience with motivational interviewing techniques
A patient-first, solution-oriented mindset
Work Environment & Benefits
100% remote position
Standard business hours
Inclusive, mission-driven culture
Professional development opportunities
Competitive benefits package
Ready to make a lasting difference in the lives of patients living with chronic conditions?
Apply today!