Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via “>[email protected]. Department:
COM | IDHI Nursing
Department’s Website:
Summary of Job Duties:
The Registered Nurse (RN) provides telephonic triage and patient care coordination using clinical decision-making software and videoconferencing equipment to support telemedicine operations. The RN assists with patient consults and transports, ensuring timely communication and safe care transitions. This position practices within the limits of the Nurse Practice Act of the State of Arkansas and adheres to all institutional policies, procedures, and standards.
Qualifications:
Graduate of an accredited Nursing Program with an Associate Degree or Nursing Diploma PLUS one (1) year of registered nursing experience
Valid RN license (State of Arkansas)
Knowledge, Skills & Abilities:
Strong communication and interpersonal skills
Basic computer skills with ability to learn new systems
Demonstrated work ethic, accountability, and professionalismtional policies, procedures and standards.
Preferred Qualifications:
Bachelor’s or Master’s degree in Nursing PLUS five (5) years of RN experience, preferably in Critical Care, Emergency Department, Labor & Delivery, or High-Risk Antepartum.
Experience in phone triage, hospital transfers, case coordination, and telehealth/telemedicine services
Strong telephone etiquette and customer service skills
Additional Information:
Responsibilities:
Perform telephonic patient triage using clinical protocols and decision-support software.
Assist with patient consults, transfers, and transport coordination.
Operate videoconferencing equipment to facilitate telemedicine consults.
Document patient assessments, triage decisions, and care coordination accurately in the electronic health record (EHR).
Communicate clearly and effectively with patients, families, and healthcare teams.
Recognize and escalate urgent/emergent situations promptly to the appropriate provider or team.
Maintain confidentiality and compliance with HIPAA and institutional standards.
Participate in ongoing education, training, and quality improvement activities.
Perform other duties as assigned by supervisor or leadership.
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Cover Letter/Letter of Application, Curriculum Vitae, Letters of Recommendation, License or Certificate (see special instructions for submission instructions), List of five Professional References (name, email, business title), Proof of Veteran Status, Unofficial/Official Transcript(s)
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact“>
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Talking
Frequent Physical Activity:
Sitting, Standing, Walking
Occasional Physical Activity:
Lifting
Benefits Eligible:
Yes