Position Summary:
“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.”
Orlando Health South Lake Hospital is a comprehensive medical and surgical acute care facility serving the residents of Lake County as a trusted member of the community for over 75 years. Conveniently located in Clermont, the hospital’s dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering expert and compassionate care. Our efforts have earned us recognition as a national leader.
Click Here to Learn About: South Lake Hospital
ORLANDO HEALTH – BENEFITS & PERKS:
- Evening, nights, and weekend shift differentials offered for qualifying positions.
- Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
- South Lake Hospital has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare..
Responsibilities:
- Takes the lead in ensuring the continuity and consistency of care across the continuum (inpatient, emergency,
and ambulatory care/outpatient) to ensure integrated delivery across all settings to include the facilitation
comprehensive discharge planning (in the hospital) and follow-up care (as an outpatient).
- Develops an effective working relationship with the Licensed Mental Health Counselors/ Social Workers and the
UR nurses to engage the patient/family to collaborate, advocate and problem solve, and to support and
enhance their functional ability while ensuring an appropriate and timely discharge plan.
- Assists in collaboration with the assigned team to identify patients most likely to benefit from care coordination
services to include assessing the patient’s risk factors and needs for care coordination, clinical utilization
management services, and preventative services.
- Serves as mentor to care coordination team through guidance, education, and motivation.
- Daily monitoring of team performance and progress towards discharge plans and/ or need to alter discharge
plan due to change in patient condition / family needs, with a priority placed on those patients at highest risk for
complication/ admission/ readmission.
- Develops collaborative relationships with the site patient care administrators, medical staff leadership,
managed care contractors, and community leaders.
- Ensures all patient care activities support established clinical standards of care and comply with various
regulatory agencies and consider age specific, developmental, and cultural needs of the patient population
served.
- Promotes and models appropriate professional behavior as described in the Code of Conduct.
- Demonstrates a passion forservice excellence and commitment to “Patient First” goals.
- Achieves results by developing strategies to manage patient care across the continuum, focusing on high risk,
high cost, and problem prone areas to include patient at risk for re-admission.
- Supports processesfor clinical quality/ cost-improvement initiatives, preventing re-hospitalizations.
- Builds and maintains effective partnership and relationships with other healthcare teams.
- Conducts regular guidance and collaboration of team members.
- Embraces, promotes, and communicates change.
- Facilitates and supports team member involvement in professional and organizational activities.
- Demonstrates professional accountability by maintaining proficiency in assigned role.
- Holdsself and others accountable to Orlando Health’s mission, vision, and values.
- Contributes to problem solving within the team through communication, collaboration, data collection,
obtaining consensus, and evaluating outcomes of treatment options to include tracking patient progress
towards care plan goals, and revising the care plan as indicated.
- Advocatesfor patientsin orderto optimize their health care needsincluding but notlimited to safety, physical,
legal, and financial well-being.
- Monitors completion and compliance of discharge assessments.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA,
and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Qualifications:
Graduate of an approved school of nursing (RN), or a Master’s degree in Social Work (MSW), Mental Health (MHC) or Marriage and Family Therapy (MFT) from an accredited program.
Licensure/Certification
Florida RN license required and maintained current if graduated from an approved school of nursing. BLS/Healthcare
Provider certification required within 90 days of hire.
Experience
Two (2) years of related healthcare experience and/or supervisory experience in the community with an emphasis on the population to be served in the assigned area.
** Care management experience highly preferred. **