Starting Pay: $34.00 – $39.25 per hour (based on experience) $5,000 Sign-On Bonus
3 Days Onsite at Goodwin Community Health (Somersworth, NH) 2 Days Remote
Serving Both Goodwin Community Health & Families First Health & Support Center
Are you an RN who thrives on clinical decision-making, patient communication, and helping people feel safe and supported—without bedside demands? This hybrid Telephone Triage Nurse role offers the best of both worlds: meaningful team connection onsite and the flexibility of remote work.
As our Primary Care Telephone Triage Nurse, you’ll be the first clinical voice patients hear when they reach out by phone or portal. Your expert assessment and judgment will guide patients to the right level of care—keeping our community healthy, safe, and connected to the services they need.
✅ REGISTERED NURSE REQUIRED
(Current NH RN License in good standing)
What You’ll Do
Serve as the first point of clinical contact via phone and patient portal
Conduct thorough telephone assessments using evidence-based triage protocols
Prioritize and direct patients to the appropriate level of care
Provide clinical advice, education, and emotional reassurance
Collaborate with providers, nurses, and multidisciplinary teams
Recognize and escalate urgent or emergent situations
Document accurately and promptly in the EHR
Participate in quality improvement and ongoing training
Hybrid Work Model
3 days in-person at Goodwin Community Health (Somersworth, NH)
2 days remote from home
Collaborate with both GSCH primary care sites (Somersworth & Portsmouth)
⭐ Why You’ll Love This Role
Make a real impact through skilled assessment and communication
Use your RN expertise in a focused, patient-centered environment
Work with mission-driven teams committed to:
Compassion • Respect • Integrity • Collaboration • ExcellenceSupport patients of all ages, especially those facing barriers to care
Qualifications
Registered Nurse (RN) – REQUIRED
Experience in primary care, ambulatory care, or telephone triage preferred
Current BLS certification
Excellent clinical judgment and communication skills
Ability to work both independently and as part of a team
Comfort with EHR systems and patient portal communication
Benefits & Perks
$5,000 Sign-On Bonus
Medical & Dental Insurance (including a no-premium employee-only option)
401(k) with employer match
Employer-paid Life & Short-Term Disability
Vision, LTD, and FSA options
Earned Time Off (15–20 days annually based on tenure) + 7 paid holidays
Full benefits eligibility at 32+ hours per week
About Greater Seacoast Community Health
Greater Seacoast Community Health (GSCH) is a nonprofit network of community health centers offering integrated medical, dental, behavioral health, prenatal, and family support services. We ensure accessible, compassionate, and innovative care for all—regardless of ability to pay.
Join Us
If you’re an RN who excels in assessment, communication, and helping patients navigate their care journey, this hybrid triage role is the perfect fit.