About the job
Who You Are
You’re a collaborative professional, driven by the potential to make a meaningful impact in healthcare. The challenges of healthcare don’t deter you—instead, you see them as opportunities to find innovative solutions that benefit the partners, people, and communities we serve. Honest Health’s commitment to purpose, innovation, communities, and kindness resonates with you, inspiring you to bring commitment, creativity, and compassion into your work. You’re ready to join a team focused on reimagining primary care for a healthier future that benefits all.
Does this sound like you? If so, we should talk.
Who We Are
At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we’re creating a value-driven model that creates lasting benefits for everyone, now and into the future.
For us, that’s just an Honest day’s work.
Your Role
As the Clinical Program Manage you will be responsible for helping develop and operationalize key components of the Honest Health clinical model. You will support the building and evolution of clinical and operational infrastructure for Honest programs to be implemented across both central and market functions, working closely with cross-functional stakeholders for development insight and proper execution. The Manager, Clinical Program Management will work directly with market clinical supervisors to ensure the Honest clinical model is leveraging appropriate and innovative KPIs to continually drive for the best possible patient outcomes. The Manager, Clinical Program Management will support the overall business by ensuring the care management team has the support they need to deploy the clinical model and will be responsible for providing support to the market-level clinical leadership to ensure the delivery of high-quality care.
Primary Functions Include:
- Partner closely with market-level clinical leadership to ensure the successful deployment of evidence-based, best-in-class care management programs in a multidisciplinary, telephonic and home-based care model.
- In conjunction with market leadership, be the subject matter expert for the tools and systems needed to support care management activities.
- Support market leadership in training new and existing care management team members through a comprehensive education and training program.
- Help support local clinical leadership in the deployment and ongoing oversight of the clinical and operational workflows within applicable Honest systems.
- Closely integrate with market clinical leadership to support operational execution and clinical enablement of the clinical workflows and associated tools.
- Continually review internal workflows and management processes to drive increased effectiveness of programs and services.
- Establish a culture of excellence in performance and innovation that optimizes opportunities to create new processes that better serve patients and their families, with the goal of reducing medical spend and enhancing patient quality outcomes.
- Support market clinical leadership as they monitor metrics and benchmarks to focus the work and drive collective improvements in care.
- Work closely with the Clinical Education team to ensure education and training continues to meet evolving team member needs. Identify team member knowledge, skills, and ability need and determine resources to further enhance their professional growth.
- Assist with the development and implementation of care management policies/procedures, workflows, job aids, and protocols and review/revise annually and at other times when needed.
- Understand STAR and HEDIS measures and standards. Assist in the development of a plan to close gaps, as needed.
- Perform other related responsibilities as assigned.
How You Qualify
You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.
- Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
- Current, unencumbered license as a Registered Nurse
- Bachelor of Science in Nursing from a nursing accredited school of nursing required; Master of Science, Doctor of Nursing Practice, or Doctor of Philosophy in nursing preferred
- 4+ years of progressive experience in healthcare management, operations, and program development
- 2+ years of clinical experience in home care, health plan or hospice within the previous 10 years
- 2+ years of care management experience within the previous 10 years
- Experience with integrated delivery systems and principles of value-based care
- Experience assisting with the development and implementation of innovative clinical programs with clear demonstration of results
- Strong understanding of multidisciplinary team management
- Knowledge of HEDIS measures, quality gap measurement, STAR ratings
- Expertise in using data, metrics, and user feedback to drive strategy and execution
- Solid computer skills including the Microsoft Office Suite (Word, Excel, PowerPoint) and Visio (preferred but not required)
- Experience with Medicare ACO Medicare Advantage plans preferred
The base pay range for this role is $94,300.00 – $108,400.00 Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.
Competitive Compensation
How You are Supported
- Attractive base salary with performance-based bonuses and rewards
- 401(k) plan with a generous company match, fully vested from day one
Comprehensive Health And Wellness Benefits
- Flexible health, dental, and vision insurance options tailored to your needs
- Company contribution towards health savings accounts (HSA) for high-deductible health plan (HDHP) participants
- 100% company-paid short-term disability, long-term disability, and life insurance
- Wellness programs and resources to support your physical and mental health
Work-Life Balance
- Generous paid time off, including vacation, sick leave, and 11 paid holidays annually
- Two paid volunteer days to support causes you’re passionate about
- Flexible work arrangements to accommodate your lifestyle
Professional Development
- Robust onboarding program and ongoing training opportunities
- Reimbursement for role-related continuing education and certifications
Family-Friendly Policies
- Paid parental leave for new parents
- Dependent care flexible spending accounts
- Support for work-life integration
Collaborative and Purpose-Driven Environment
- Work alongside professionals who share your commitment to Honest’s high-quality, value-based care model
- Opportunities to contribute to meaningful projects and initiatives
Additional Perks
- Team member recognition programs
- Team-building events and social activities
Join us and experience a rewarding career where your contributions are valued and your growth is supported.
Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email [email protected] for assistance. Reasonable accommodation will be determined on a case-by-case basis.
Honest Health values a secure and transparent recruitment process. We contact candidates through our official recruiting platform, email, or text message. When working directly with candidates, Honest Health will always use an HonestHealth.com or Honest-Health.com email address. Our hiring process includes a live phone call or in-person interview before any formal offer is extended.
To safeguard your personal information, Honest Health will never ask for confidential details—such as social security numbers, bank accounts, or routing numbers—before making a formal offer. We will also never request financial transactions, PINs, passwords, or security access details through email, text, Venmo, or any social media platform.
We encourage all candidates to verify the contact information of individuals they interact with during the recruitment process. If you have any questions about the authenticity of a communication, please reach out to our team at [email protected].