Associate Director, Agios Clinical Educator (East Zone)
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture – one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion – because our differences shape how we hire, collaborate, and innovate. Our team’s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific – it’s deeply personal, grounded in the meaningful connections we have built. To learn more, visit [www.agios.com](http://www.agios.com) and follow Agios on LinkedIn and X.
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Associate Director, Agios Clinical Educator to join our growing Market Access team. We want someone who cares about this important work, and who’s driven to connect to our mission of helping these patient communities. The Associate Director, Agios Clinical Educator is a unique leadership opportunity, providing day-to-day oversight of 5-6 Clinical Nurse Educators who interact directly with patients and healthcare professionals. This individual will oversee all day-to-day activities. The manager for the CNEs will create a supportive environment focused on meeting key performance indicators. They will also foster a culture that promotes coaching and development of the team, as well as handle recruiting, interviewing and hiring for open territories.
What you will do:
- Manage day-to-day activities of the Clinical Nurse Educators.
- Develop and implement regional engagement strategy for the CNE team to deliver education, offer support, and foster connections within the thalassemia and PK deficiency communities and among healthcare professionals.
- Drive key performance metrics related to team priorities. Develop key performance metrics related to team priorities.
- Enhance team performance by concentrating on actions and outcomes and drive continuous improvement.
- Participate in cross-functional planning meetings, providing valuable patient insights to enhance strategies.
- Collaborate with cross-functional leadership teams to support the oneAgios patient-centric business model.
- Recruit, hire, train, supervise, and develop CNEs in the region for future roles.
- Conduct field observations monthly, develop coaching reports, and facilitate career development.
- Conduct performance reviews, assign merit increases, and implement performance improvement plans for CNEs.
- Foster a patient-centric culture of high performance, accountability, collaboration, compliance, and fun.
- Oversee documentation in appropriate CRM tools.
- Manage regional operational budgets, provide expense report guidance, and ensure expense policies are being followed.
What you bring:
- Bachelor’s Degree required.
- Minimum 3 years management experience leading a team of Clinical Nurse Educators, Patient Education Liaison or similar teams with patient facing role.
- Pharmaceutical industry experience is not required but preferred.
- Previous leadership experience in patient services preferred.
- Demonstrated ability to lead, motivate, coach and inspire a team.
- Desire to innovate and work in a fast-paced, flexible and energetic environment.
- Strong communication skills and interpersonal skills to guide others internally/externally.
- Ability to communicate and execute on assigned goals.
- Possess strong written and verbal communication skills, exceptional listening, critical thinking skills.
- Ability to navigate difficult conversations and handle sensitive issues with opposing opinions.
- Highly passionate and enthusiastic about Agios core competencies.
- The position may require ability to travel within the United States up to 50% or more.
- Experience in hematology, oncology or rare disease.
- Proficiency in additional languages preferred (Mandarin, Cantonese, Hindi, Arabic, Vietnamese)
Concerned that you don’t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other’s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you’re excited about this role but your previous experience doesn’t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening!
Work Location:
Location Specific – Field/Remote: This is a remote based field position. Employees in field roles must reside within their designated territory. Regular conversations with manager are encouraged to ensure alignment on in-person presence/expectations. Travel may be required commensurate to the above job description and/or to attend team meetings and other company events.
What we will give you:
- Deliberate Development. Your professional growth as one of our top priorities.
- Flexibility.We’re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you’re at your best, we’re at our best.
- Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.
- Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.
- The current base salary range for this position is expected to be between $153,541 and $230,312 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.
- Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.
- Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We’re continuously looking to improve the inclusivity of our workforce.
- Commitment to community. We’re an active participant in the communities that surround us – the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.