The National Rehabilitation Service is looking for a motivated individual to join our team as a bilingual Vocational Rehabilitation Specialist, providing vocational rehabilitation services to eligible members of the Canadian Armed Forces (CAF).
The incumbent will be responsible for facilitating the return to work of plan members through customized return-to-work strategies designed in collaboration with clients, colleagues and care providers. A typical workday involves meeting with plan members and healthcare professionals and coordinating activities with care providers to ensure a smooth return to work. The Rehabilitation Specialist’s responsibilities include budget management and planning, as well as implementing return-to-work programs. Duties may also include mediation and negotiation sessions with interested parties. The position requires an outstanding ability to multi-task, a flexible approach, and the ability to prioritize, given the often-conflicting demands of tight deadlines.
Special Conditions: This role is from a home-based office and regional travel will be required. You will be responsible for managing a rehabilitation caseload covering the geographic area of Quebec City and surrounding areas. Coverage of other regions may be required.
Position Responsibilities:
Developing, monitoring, and implementing innovative and goal-oriented vocational rehabilitation strategies for claimants in receipt of disability benefits.
Contributing to the overall profitability of Group Disability by facilitating more timely return to work for claimants.
Work with Policyholders to develop creative return to work solutions
Budget management
Provide effective communication to policy holders and members, and various medical professionals, often delivering complex and/or difficult messages
Vendor Management: ensuring the most effective and efficient treatments are available to our claimants.
Required Qualifications:
Related University degree; preference will be given to those candidates with Health Sciences related education with a focus in Psychology, Counseling or Nursing.
Professional recognition like the Accredited Rehabilitation Professional (ARP) and/or Canadian Certified Rehabilitation Counselor (CCRC) is an asset.
Extensive vocational rehabilitation experience (5 yrs) or several years active rehabilitation experience
Sound knowledge of Rehabilitation Industry Standards, Disability Insurance and medical terminology, and Disability and Rehabilitation management best practices
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
Experience managing budgets in a professional setting
Valid driver’s license and car is required to travel to various locations
Proficient in Microsoft Office
Comfortable giving presentations to large groups (Virtually or in Person)
Excellent oral and written communication skills.
Preferred Qualifications:
Ability to multi-task and prioritize when case loads may be large and complex.
Excellent interpersonal and conflict management skills
Ability to make difficult decisions which may have significant impact on claimants and our Business independently
Proven problem-solving skills.
Strength in working independently and in a cohesive team environment
Accuracy and attention to detail
Proven analytical, and organizational skills
Demonstrated ability to think of creative solutions to rehabilitation problems
Interest in helping others make gainful return to employment
Prior military experience would be a strong asset
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit “>[email protected].
Referenced Salary Location
CAN, Quebec – Full Time Remote
Working Arrangement
Remote
Salary range is expected to be between
$52,650.00 CAD – $87,750.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact “>[email protected] for more information about U.S.-specific paid time off provisions.
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