practice OVERVIEW
Radiology Partners is the largest and fastest growing on-site radiology practice in the US. We are an innovative practice focused on transforming how radiologists provide consistently exceptional services to hospitals, imaging centers, referring physicians and patients. With our state-of-the art clinical technology, specialized expertise, access to capital, and retention of top physician talent, Radiology Partners reliably exceeds the expectations of our clients, patients, and partners. We serve our clients with an operational focus, and, above all, a commitment to quality patient care. Our mission is To Transform Radiology.
Position Summary
Radiology Partners is seeking a Clinical Communications Coordinator to join our CORE Team. You will be responsible for relaying urgent and non-urgent medical results to medical professionals and relaying Radiologist feedback to technologists that is required to ensure exams are complete and able to be read.
Position Duties and Responsibilities
- Problem solving for Radiologists, technologists, referring physicians, and patients from a call center environment
- Relay Radiologist provided feedback to technologists (exam correction communication notes)
- Facilitating call patching from referring physicians to radiologists and radiologists to referring physicians
- Call STAT reads and pertinent positives to our referring physicians on behalf of our radiologists to a health care professional who is accountable for the patient
- Call referring physicians on behalf of our radiologists to ensure results are given to the appropriate health care professional
- Send faxes to referring physicians
- Follow up with healthcare professionals regarding requests made on behalf of Radiologists
- Updating PACS and reporting system when appropriate
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
- Medical terminology knowledge required.
- Medical Assistant (MA) Certification or equivalent experience required
- Excellent customer service skills
- Exceptional verbal and written communication skills
- Candidates must demonstrate the ability to clearly communicate detailed instructions
- Demonstrate the ability to multi-task and work independently
- Call center experience a plus
- Rad Assistant or 6+ months experience as Results Communicator
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
The hourly range for this position is $17–$24. Final determinations may vary based on several factors including but not limited to education, work experience, certifications, geographic location etc. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in [1] E-verify.
References
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