Clinical Content Specialist

Job Description

Zynx Health, a subsidiary of Hearst Corporation, is the market leader in providing evidence-based and experience-based clinical decision support solutions proven to measurably improve the quality, safety, and efficiency of patient care. Zynx Health provides clinical evidence, order sets, plans of care, actionable rules, and other forms of clinical decision support that drive clinical improvements at the point of care and aligns with healthcare industry drivers to assist our clients in meeting their clinical and financial goals.

Zynx Health has demonstrated excellence and is the leader in an emerging and rapidly growing industry. Our success is fueled by talented employees driven to make a difference in the lives of patients and care providers globally. We are rapidly growing and are always looking for talented and motivated people to help us as we transform healthcare. If you are driven to make a difference and looking to work in a fast-paced, progressive and intellectual environment, consider Zynx Health. To learn more, visit www.zynxhealth.com .

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Zynx Health is seeking a Clinical Content Specialist in its Clinical Content department.

The ideal candidate will play a key role within our Clinical Content department—a dedicated team of clinicians and skilled editors committed to developing actionable, evidence-based content that enhances patient outcomes across inpatient and outpatient settings. This role requires a professional with a deep understanding of patient care, clinical research, and healthcare information systems, particularly EHRs. The ideal candidate is adaptable, thrives in a dynamic environment, and is motivated to make a high-impact contribution to healthcare.

This position will be 100% remote.

Responsibilities

• Interpret and synthesize clinical research studies and guidelines to inform content creation.
• Develop and maintain evidence summaries, drawing on a comprehensive body of evidence.
• Create, update, and optimize clinical content—including evidence-based protocols, order sets, care plans, documentation templates, flowsheets, and care pathways—within our content management system.
• Develop innovative new content for patient care support, aligning with best practices.
• Respond promptly to customer queries, offering expert insights and support.
• Engage in client-facing activities, including delivering compelling presentations to clients and prospective clients.
• Collaborate cross-functionally with departments to enhance content effectiveness and ensure alignment with company goals.
  
  

Required Skills

• Ability to work both collaboratively and independently in a deadline-driven environment.
• Minimum of 2 years of clinical experience.
• Advanced knowledge and practical experience in clinical informatics, particularly in clinical decision support.
• Proven experience (2+ years) in creating or managing clinical decision support content integrated into workflows, including care plans, order sets, documentation templates, disease management protocols, and clinical pathways.
• Solid understanding of health services research, evidence-based practices, federal healthcare policies, and the broader healthcare economic landscape.
• Familiarity with healthcare regulatory standards and quality improvement initiatives.
• Excellent written and verbal communication skills, with the ability to effectively present to diverse audiences.
• Proficiency with clinical information systems, including CPOE, EHR, and care management platforms.
• Strong analytical, organizational, and technical writing skills, with proficiency in computer applications.
• Strong desire to learn and adapt to new concepts. Familiarity with ontology, the Unified Medical Language System (UMLS), and coding systems is essential.
• Travel: Up to 10% for conferences, company and client meetings, and training sessions.
• Client Interactions: Up to 30% involvement in sales, renewal, or implementation calls that may not be directly related to content development or optimization.
  
  

Required Experience

• Minimum Education: Master’s degree in nursing or a healthcare-related field.
• Minimum Experience: Advanced training and/or professional experience in healthcare research, clinical informatics, or a closely related discipline.
  
  

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About Zynx Health

Zynx Health, a part of Hearst Health, is the market leader in providing evidence-based clinical decision support solutions that help healthcare organizations measurably improve patient outcomes, enhance safety, and lower costs. Thousands of hospital organizations and providers “dare to be better” with Zynx Health’s rigorously developed and maintained evidence-based clinical content, patented technology, and tailored services to drive clinical improvements at the point of care. With Zynx Health, healthcare organizations exceed industry demands for delivering high-quality care at lower costs under value-based reimbursement models. Zynx Health partners with healthcare organizations to continuously and measurably improve care every day, for every patient, every time.

Zynx Health seeks to hire and train employees who uphold and mirror our core values of Bold Innovation, Passion, Integrity, Respect and Excellence. To learn more, visit www.zynxhealth.com or call 855.367.ZYNX. Zynx Health offers competitive salary and extensive benefits – including medical, dental, vision, short- and long-term disability, life insurance, and matching 401k.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Lod Angeles, CA. The reasonable estimate, if hired in Los Angeles is $108,000.00 – $134,000.00. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate’s starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.