Company: Oak Street Health
Title: Clinical Documentation Specialist (Full-time)
Location: Remote / Central
Company Description
Oak Street Health believes everyone deserves great healthcare – the kind you’d want for your own family. We specialize in providing exceptional care for older adults on Medicare, often in underserved communities where there is little or no quality healthcare.
Oak Street Health is on a mission to rebuild healthcare as it should be with an innovative care model that centers on wellness-based, positive health outcomes for patients, not the volume of services provided. Our unwavering commitment to keeping patients healthy is highlighted by dedicated care teams that take time to get to know each individual, providing the personalized care they need to stay healthy and live life more fully.
We’re an organization on the move! Our rapidly growing national network of primary care centers is staffed by a diverse team of outstanding care providers, service team members, technologists, community outreach experts, business professionals, and more. For more information, visit http://www.oakstreethealth.com.
Role Description
The Clinical Documentation Specialist (CDS) supports all care teams across the region in comprehensive and targeted chart reviews – to ultimately facilitate efficient and effective medical care for our patients. In addition, this role will partner with regional leaders, particularly the Population Health Director and Senior Clinical Informatics Specialist, to indirectly support daily huddle and CDR workflow optimization. CDSs are trained to be experts in structured clinical assessments, accurate and specific documentation, population health workflows, and team based care.
Core Responsibilities:
Chart Reviews
Access and review HIE/EMRs to identify potential suspects based on test results, etc.
Identify the need for Medical Records requests from Blue Button and other payer data
Prepare and lead monthly Rejected Suspect Reviews
Partner with Population Health Director on general review support
Identify and analyze opportunities for improving patient quality outcomes and cost of care
Analyze chronic condition prevalence based on patient demographics and identify opportunities for interventions
Monitor clinical documentation efforts
Other duties, as assigned
What we’re looking for:
Ease and expertise working with multiple technical systems, including Greenway, Canopy, and Excel
Ability to collaborate across multiple teams and engage in multiple perspectives to work toward a common goal
Proven experience and ability to build relationships with Providers
Proficiency in tracking down and leveraging external resources, such as hospital records, Blue Button, and payer data, to support retrospective and prospective accurate documentation
Ability to succeed in a fast-paced, ever-changing environment
Self-starter with a high degree of drive, initiative, and follow through
Ability to develop, plan, and implement short and long term goals
Exceptional interpersonal, written and verbal communication skills
Commitment to company vision
Experience in accurate and specific documentation
U.S. work authorization
Someone who embodies being ‘Oaky’
What does being ‘Oaky’ look like?
Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being scrappy
Why Oak Street?
Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic culture
Fast-paced and innovative environment
Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.