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Duke Health Integrated Practice
Job Location:
The position is located at 4825 Creekstone Drive, Durham, NC
Job Summary:
We are seeking a TRIAGE NURSE to be an integral member of our Gastroenterology healthcare team. The position will manage this patient population via telehealth in order to coordinate care with providers. The Triage Nurse position is based in Durham, NC at a non-clinical office site. This position interacts with patients via telephone and secure messaging vs direct patient contact.
Job Duties and Responsibilities:
- Provide nursing triage, assessment and education to patients via telephone interactions and secure messaging.
- Plan, provide and document evidence based, professional nursing care utilizing the nursing process, in accordance with provider orders and established GI, DUHS and DHIP policies and procedures, under the supervision of the nurse manager and assigned providers. Patient management includes medication management, prior authorizations, care coordination and scheduling.
- Delegate tasks and supervise the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants)
- Provider cross coverage to team members to facilitate patient care.
- Participate in entity level performance improvement activities, work culture events, continuing education and meetings.
- Perform other related duties incidental to the work described herein.
Job Eligibility Requirements:
- Work requires graduation from an accredited BSN program.
- Exception: Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor’s degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within seven years of their start date. Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification.
- You have a minimum of 2 years nursing experience in GI/Endoscopy
- Must have current or compact RN licensure in the state of North Carolina. BLS required.
Job Hours:
Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Once fully on boarded, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.