Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.
Our Clinical Operations Team
Our Clinical team is at the heart of Noom’s ability to deliver medically sound, scalable health programs. We sit at the intersection of clinical excellence and operational innovation, partnering with Product, Engineering, and our B2B team to implement and grow Noom’s clinical and behavioral programs.
About the Role
As we continue to grow, we are seeking a Clinical Operations Manager to support and scale Noom Med’s clinical programs, including GLP-1Rx and broader medication fulfillment initiatives. This role combines clinical operations management, vendor coordination, and program implementation to ensure seamless care delivery across patients, clinicians, pharmacies, labs, and internal teams.
The ideal candidate brings strong operational and project management experience, with the ability to translate clinical workflows into scalable processes and systems while driving cross-functional alignment.
You Will
- Oversee day-to-day clinical operations and ensure seamless coordination across patients, clinicians, Care Coordinators, pharmacies, and labs
- Act as a key liaison across stakeholders, resolving issues and improving the patient and clinician experience
- Support CX and Care Coordination teams as an escalation point for complex cases
- Lead implementation of clinical programs, workflows, and tools from planning through launch
- Partner with Product, Engineering, and Data teams to build, test, and deploy clinical solutions
- Develop and maintain SOPs, workflows, and documentation to support scalable operations
- Own vendor relationships, managing performance through KPIs and SLAs
- Support PC operations including vendor management, compliance, and licensure requirements
- Monitor performance, identify gaps, and drive continuous process improvements
- Ensure adherence to clinical protocols, quality standards, and regulatory requirements
- Adapt and evolve responsibilities to meet the changing needs of Noom Med as the organization grows
About You
If you’re interested in shaping the future of health by driving seamless and scalable implementation of clinical programs, this role may be for you!
You Have
- Minimum 4+ years of experience in clinical operations, healthcare operations, product operations, digital health, or clinical research
- Bachelor’s degree or equivalent level of relevant education
- Experience managing clinical projects and working cross-functionally with product and engineering teams to implement complex initiatives
- Ability to translate clinical needs into technical and operational solutions
- Strong organizational, documentation, and problem-solving skills, with a high attention to detail
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with medical professionals, pharmacy representatives, and patients
- Ability to manage ambiguity and work independently in a fast-paced environment and manage multiple tasks effectively
- Strong technical skills and proficiency, including hands-on experience working with clinical systems and digital healthcare platforms, including EMRs
- Empathy and professionalism when interacting with external stakeholders and internal team members
What Makes This Job Amazing
- Join a mission-driven team transforming the future of digital health
- Collaborate with passionate, cross-functional partners across clinical, product, and engineering
- Opportunity to shape scalable systems that improve clinical outcomes at scale
- Work in a dynamic, fast-paced environment with room for growth and innovation
Compensation Package
- The US base salary range for this full-time position is $121,000-$158,000.
- This range reflects the minimum and maximum salary target for the position for US-based candidates, at the time of posting. The actual salary offer is based on factors including relevant experience and training, assessment of functional skills and behavioral competencies, and location, among others.
- Other elements of Noom’s Compensation Package
- Noom offers a comprehensive and generous total rewards package. This generally includes a discretionary performance-based bonus, stock awards, healthcare, disability & retirement benefits, paid holidays and paid leave, and various wellness programs, etc.
Location
This position is a hybrid role, with 2 days per week on-site required in one of our offices:
- New York, NY, USA
- Princeton, NJ, USA
More About Noom
Noom is a leading whole-person health platform on a mission to help people live better, longer. We combine personalized medication with the science of behavior change and psychology, to help people build lasting habits and live longer, healthier lives. With nationally-recognized, holistic programs spanning weight, diabetes prevention, GLP-1 support, menopause, longevity, and more, we serve millions through health plans, employers, and direct-to-consumer offerings. As a trailblazer in the world of health and wellness, Noom makes healthy living easy, fun, and deeply rewarding.
Join us in shaping the future of health. You’ll be part of a passionate, mission-driven team working to make the world a healthier place—one habit at a time.
Noom is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law. Noom is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities.
To help protect against potential hiring scams, please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @noom.com email address. Please ignore any messaging or communication from other domains (e.g. @noom.team). Noom will never ask you for personal payment, require you to purchase equipment, conduct an interview process or messaging exchange via Microsoft Teams, or extend a job offer without the completion of a multi-step interview process featuring a combination of phone, Zoom, and in-person interviews, as well as references. If you are unsure about the validity of a Noom job posting on another website, we strongly encourage you to apply directly through our website.