Description & Requirements
Essential Duties and Responsibilities:
– Supervise a designated team of unit staff
– Responsible for the training and development of unit staff
– Monitor the activities, schedules, productivity and work product results of the assigned unit
– Review clinical documentation including pending denials for each assigned staff member in real-time
– Collect QA information from assigned staff
– Disseminate policy, protocol change, and ensure implementation
– Lead regular team meetings and act as the point-person for assigned staff
– Conduct scheduled and random post-assessment home visits to ensure customer satisfaction
– Promote project image and goals through public speaking engagements and local professional presentations
– Meet all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
– Responsible for managing all aspects of contract expectations which include: financial review, client management and effective delivery of service level expectations.
– Perform other duties as may be assigned by Management
– Bachelor’s degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [email protected].
General information
