Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we’re reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you’re ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About The Role
We are seeking an LPN to join our team to help in our mission to connect the world to life-saving mental health treatment. This position is for those who are driven to help break down barriers to care and maximize clients’ ability to receive the treatment they need and deserve.
The LPN will work under the supervision of the psychiatric RN and medical director to provide support to the treatment team by assisting with the Substance Use Disorder Program. The LPN will organize, coordinate and assist the medical director in the coordination of laboratory orders and results. This will also include tasks such as: outreach to the client, submission of medical records request, and communication between the primary therapy team and the medical director. The LPN must be able to gather relevant clinical information from the client and the electronic medical record to ensure accurate documentation. Other administrative tasks may include uploading forms into the electronic medical records, emailing, and faxing documents when necessary.
In addition, the LPN will also conduct client outreach for additional needs when requested by providers or the primary therapist.
Responsibilities
- File management
- Enrolling clients into toxicology testing with vendor
- Obtaining laboratory results
- Communication of results with the treatment team
- Organization of medical forms and required components
- Ability to submit medical records requests
- Navigate the EMR to obtain documented psychiatric history and currently prescribed medications.
- Communicate effectively with the team and our client on the progress of tasks
- Outreach
- Conduct client outreach for when requested
- Ability to respond to provider requests
- Ability to communicate effectively and appropriately to clients and family members
- Ability to communicate identified client needs to providers when appropriate
- Complete tasks/directive as assigned by the Psychiatric RN, nurse practitioner, or medical director
Requirements
- Strong written communication skills
- Proficient in Google Slides, Google Docs, and Google Forms
- Ability to function both independently and collaboratively in a totally remote environment
- Experience in mental health or substance use disorder treatment
- Strong interpersonal, relationship-building, and listening skills
- Proactive self-starter and natural multitasker
- Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox
- Basic knowledge of commonly prescribed medications
- Experience in commonly prescribed psychiatric diagnosis and medications prescribed
- Licensed practical nurse licensed in a compact nursing state
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Note: We are not currently considering applicants in CA, CO, NY, and WA for this position.
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
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