At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
Morgan & Morgan is seeking a Full‑Time Registered Nurse (RN) who is passionate about the medical field and ready to transition into an impactful, client‑focused role within the legal industry. This is a fully on‑site position based in either Longwood, FL or Las Vegas, NV, working from our Case Control Center.
Our clients often reach out during some of the most difficult moments of their lives. As a Nurse Intake Specialist, you will serve as their first point of contact—offering empathy, professionalism, and clarity while evaluating potential medical malpractice and nursing home claims. This role is ideal for nurses who value their clinical expertise but are seeking a more stable, phone‑based environment without the physical demands of bedside care.
Successful candidates will embody the Case Control Center’s core values of PURPOSE: Passion, Unity, Respect, Persistence, Opportunity, Success, and Excellence.
Responsibilities
- Conduct detailed intake calls with prospective clients.
- Vet and assess medical malpractice and nursing home claims.
- Gather and document medical and factual information with accuracy.
- Support key aspects of the legal intake process.
- Handle client questions and concerns with empathy and professionalism.
- Enter and maintain detailed client information in internal systems.
- Maintain confidentiality and exercise sound judgment in all interactions.
Qualifications
- Active Registered Nurse (RN) license required.
- Strong verbal and written communication skills.
- Exceptional listening, critical thinking, and problem‑solving abilities.
- Comfort working on the phone for extended periods.
- Strong computer and data entry skills.
- Highly organized with the ability to multitask and learn quickly.
- Able to work independently in a fast‑paced environment.
- Professional demeanor with a calm, empathetic, and client‑focused approach.
- Reliable, punctual, and dependable.
- Bilingual skills are a plus!
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
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