How You’ll Make an Impact
The RN Navigator serves a pivotal role in bringing care to the patient’s home as an alternative to hospitalization. The ideal candidate brings a passion for human connection and the coordination of health care beyond just the clinical needs. The Nurse Navigator is a patient advocate who focuses on the transition from high acuity care back to the care of their established healthcare providers. This role is pivotal in assessing each patient’s whole health journey by providing comprehensive clinical care coordination as well as identifying social determinants of health (SDOH) challenges and making patient-centered connections to ease them. The Navigator serves a primary point of contact for patients and care providers throughout their recovery. The opportunity for this position is to contribute to the creation and refinement of a novel care model while helping reduce readmission rates, increase patient success, decrease emergency room utilization, and increase the patient and provider experience.
What You’ll Do
- Remote case management of the DispatchHealth patient in their transition stage with the goal of preventing readmission and preparing them for a safe handoff to their established community providers.
- Establish a collaborative relationship with the patient and their family to identify needs, ensure appropriate access to resources/services, address social determinants of health, and facilitate a safe care transition.
- Autonomously screen and monitor for signs of illness recurrence and activate appropriate resources based on clinical evaluation and judgement.
- Coach the patient to reach their optimum level of wellness, self-management, and functional capability.
- Assess health learning preferences and/or barriers and provide individualized resources and tailored education via the most appropriate modality for each patient.
- Participate in daily interdisciplinary huddles, collecting and offering case management expertise and ensuring progress toward patient goals.
- Manages the processing of medication and imaging orders for new patients.
- Serve as leader and partner for non-nurse care coordinators in their day-to-day work supporting clinical and operational processes.
- Performs miscellaneous job-related duties as assigned.
What You Need
- Bachelor’s Degree in Nursing
- Certification/Licensure in state of residence as a licensed Registered Nurse
- Compact RN license (preferred)
- Willingness to acquire additional state licensures as needed to provide remote RN Navigator care and support
- Minimum of 3 years acute care nursing experience or equivalent
- Case Management or Nurse Navigation experience (preferred)
- CPR Certified
Position Type: : Full Time
Work Place Type: : Remote
Category: : Nursing