Perfecting Peds is long-term comprehensive medication management, as an analytically driven and interoperable virtual professional service for health plans’ high-risk and high-cost pediatrics.
Role Summary
We’re looking for compassionate, motivated individuals to join our remote team as a part-time Patient Engagement Coordinator here at Perfecting Peds. You’ll be the first point of contact, cold-calling families identified by their health plan, helping them understand our services and scheduling their first telehealth appointment.
Key Responsibilities
- Make outbound calls (cold calling) to families provided by our contracted health plans
- Explain our services and schedule initial telehealth appointments
- Communicate with empathy, patience, and professionalism
- Accurately document all interactions in various internal systems
- Attend virtual training sessions and team meetings as needed
Qualifications
- Experience in patient outreach, call centers, scheduling, pharmacy tech, front desk, or healthcare navigation
- Lived experience as a caregiver for a child or loved one with complex medical needs
- Strong verbal communication and active listening skills
- Comfortable making outbound phone calls to people all day long
- Reliable internet and a quiet, private home workspace
- Availability for at least 20 hours per week, during business hours, Monday–Friday
- This position is open to U.S. citizens who are legally authorized to work in the United States. We are unable to offer visa sponsorship at this time.
What We Offer
- $20/hour base pay
- Uncapped commissions for scheduled appointments ($2/appt)
- All equipment provided (laptop, monitor)
- Clock in / clock out model — you’re only paid for the hours you work
- Mission-driven culture with a supportive remote team
- Flexible part-time schedule (contract / 1099 role)
This Role Is NOT a Fit For
- Applicants looking for full-time employment or benefits
- Applicants who already have a full-time job and are looking for supplemental income – this job is too demanding
- Those without a consistent, weekly schedule availability
- Candidates uncomfortable with phone-based work or outbound calls
- Students or short-term job seekers
The Pay Range For This Role Is
20 – 20 USD per hour(USA)