Description:
Position Focus
Pregnancy Decision Line is Care Net’s national real time helpline for women and men considering
abortion. The Pregnancy Decision Line (PDL) Nurse Coach is primarily focused on providing education
about pregnancy and abortion, referrals for care, and emotional and spiritual support to callers (women
and men) facing unplanned or unexpected pregnancies. Pregnancy options coaching is provided over
the phone and via electronic communication, including communication in Spanish for Bilingual callers.
Additionally, this position includes administrative and direct program services support to the PDL Lead
Coach and the PDL Executive Director. This is a Full-time hourly position and as such, the schedule is set
by the Pregnancy Decision Line Lead Coach.
Requirements:
Core Responsibilities
? Provide education about pregnancy, fetal development, abortion procedures and risks to callers
using medically referenced resources.
? Maintain a good working knowledge of all education tools, including but not limited to PDL Desk
Reference Guide and PDL website.
? Maintain a good working knowledge of PDL referral resources and provide referrals for care and
other support to callers as indicated.
? Provide biblically based, compassionate, Christ-centered coaching and Gospel conversations to
callers, as able.
? Maintain a current professional license, adhering to high standards of moral integrity.
? Comply with professional continuing education requirements.
? Maintain effective and timely follow-up of callers, as permitted by caller.
? Maintain effective and cordial working relationships with referral network.
? Responsible for accurate and thorough data entry and call record creation and maintenance.
? Attend weekly PDL staff meetings and bi-weekly one-on-one meetings with supervisor.
? Attend morning devotions (remotely) with Care Net National staff.
? Assists other program staff members as directed by PDL Executive Director.
? Other responsibilities as assigned by the PDL Lead Coach and the PDL Executive Director.
Conference and Other Events
? Travels to and performs duties, as assigned, at the Care Net annual conference, and/or other
national and medical trainings.
Position Requirements
? Fluent in both English and Spanish.
? Possesses strong oral and written communication skills. Able to perform at a high level of
competency of articulating thoughts clearly in both English and Spanish.
? Is a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior
and Lord
? Keeps Christ central in their individual and corporate lives and shares the Gospel of Jesus Christ.
Attends and participates in daily staff devotions, regular prayer, and fasting
? Possesses a strong commitment and dedication to Care Net’s pro-life position and related sexual
purity/health issues.
? Agrees with Care Net’s Statement of Faith and Mission/Vision, and will seek to conduct him or
herself according to the Core Values and Employee Conduct Policy.
Qualifications
? Minimum of an Associate’s Degree in nursing (ADN).
? Minimum one year of experience as a helping professional with client or patient interaction.
? One year of experience as a volunteer or employee in some Pregnancy Center ministry capacity
is a preferred.
? Current compliance with continuing professional education requirements for license/credentials
? Skilled in interpersonal communication, active listening, coaching, organization, and problem
solving.
? Ability to carry out responsibilities with minimal supervision.
? A demonstrated commitment to high professional ethical standards.
? Excels at operating in a fast-paced environment.
? Excellent people principles, open to direction and collaborative work style, and commitment to
getting the job done effectively.
Preferred Qualifications
? Minimum of a licensed vocational/practical nurse (LVN/LPN) or Bachelor’s Degree of Science in
Nursing (BSN)
? Familiarity with Microsoft Office, cloud-based databases, and a comfortability in learning new
technology.