Summary
- Conducting in-depth assessments of patient symptoms.
- Providing medical guidance based on established clinical protocols.
- Handling high volumes of calls and electronic communications efficiently.
- Ensuring patient confidentiality and adherence to privacy regulations.
Education
Minimum requirements: Associate Degree or Diploma in Nursing from an accredited School of Nursing.
Certification, Registration & Licensure
Licensure required: New Hampshire Board of Nursing license
Certification required: Current American Heart Association Basic Life Support for Healthcare Providers certification or Red Cross CPR/AED for Professional Rescuers and Health Care Providers
Experience
Demonstrated ability to effectively and positively interact with a multi-disciplinary staff, patients, and others.
Responsibilities
Establishes priorities in organizing daily activities and maintains efficient patient flow.
Triages patient phone calls following established guidelines and prescribed format for identifying patient’s health problems or concerns, and providing quality patient care.
Administers prescribed medications.
Provides education to patients in response to identified patient needs.
Documents health information, interventions, and outcomes into the patient electronic medical record.
Delegates patient care activities using the five rights: right task, person, direction, circumstance, and
supervision (ensuring the task has been completed satisfactorily and documentation is complete) and
providing feedback to delegatee and manager.
Applies principles of purposeful, organized thinking based on the nursing process to make sound clinical judgment and decisions.
Completes practice specific clinical skill competencies on an annual basis.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.