Quality Nurse Specialist- Performance Improvement

Job Description

Position Summary

ECU Healths Quality Department is seeking a Quality Nurse Specialist to support large-scale improvement initiatives across the medical center and health system. This hybrid role requires a combination of remote work and in-person presence at the medical center and regional hospitals. The Quality Nurse Specialist will play a vital role in reducing readmissions and advancing Vizient Quality & Accountability performance. The position also focuses on building strong relationships with clinical leaders and frontline staff, providing hands-on performance improvement support, and driving measurable gains in patient care and operational outcomes. Ideal candidates will bring clinical expertise along with experience in performance improvement methodologies, project management, data-driven decision-making, and effective meeting facilitation. Nurses who are passionate about elevating quality and safety across the health system are encouraged to apply.

Responsibilities

• Synthesize information from relevant resources to demonstrate current practice and identify opportunities for improvement. Identify sources of valid and reliable information and metrics to monitor performance trends. 
• Analyze information from disparate sources. Analyze comparative data, benchmarks, and evidence-based practices for possible adaptation into the organization. Use valid and reliable data to support opportunity recommendations and illuminate key trends for stakeholders. Design solutions to address opportunities based on benchmarks, goal comparison, data analysis, and correction actions. Advise on future data and information needs and resources to better support improvement initiatives. 
• Demonstrate expertise in the use of analytical and statistical tools and techniques including understanding of how process goals are established, measured and monitored; apply techniques and tools to identify variation and its causes; analyze input variable to identify critical factors that must be addressed to achieve optimal process performance; train others to apply analytical and statistical methods. 
• Communicate improvement priorities and results using narrative and visual tools by creating graphs and charts that accurately reflect valid interpretation of findings; develop dashboards and scorecards to depict internal metrics and benchmark comparisons; create written and verbal communication to tell a story appropriate to the audience; develop system-wide dashboards and scorecards incorporating clinical and business metrics to strategic or operational goals.
• Design and develop project plans including providing project coordination using project management tool, measurement plan, estimate costs to determine budget, incorporates evidence-based guidelines. Use change management principles.  Communicates project progress to all stakeholders through the project. Train process owners, team members, and sponsors on implementation action/measurement plans.

Minimum Requirements

Master’s degree in applicable field or higher is required.

Active RN license is required.

Must have 5 years or more experience in healthcare field

Certification in specialty preferred within 3 years and maintained thereafter.

ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.