In the U.S., 60% of adults – more than 133 million people – live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn’t built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented.
At Cadence, we’re building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives.
The Cadence Health team seeks a Registered Nurse that will be responsible for appropriately monitoring and triaging patients based on vitals and alerts; supporting the management of patient treatment plans and medications in collaboration with Cadence NPs and the patient’s Physician.
A core part of this role includes fielding inbound patient calls and managing patient alerts after normal core business hours during the following schedule: Thursday, Friday, Saturday, and every other Wednesday from 7 PM to 7 AM Eastern Standard Time.
WHAT YOU’LL DO:
- Follow standardized triage protocols for incoming calls and escalate appropriately (e.g. Schmitt – Thompson clinical telephonic triage guidelines). This can range from directing the patient to their clinic after-hours call line for non-urgent needs to sending the patient to the ER and/or dialing 911 for emergencies.
- Follow up with patients with abnormal readings to gather more information on their clinical status and triage appropriately.
- Monitor patient vitals, symptoms, and labs to identify patients in need of clinical interventions and appropriate escalation.
- Additional administrative support as needed: Follow up with patients who need rescheduling, reach out to patients who have had lapses in taking their vitals and other administrative work.
- Respond to inbound patient clinical questions and escalations by phone (and/or text message).
- Support clinical documentation for the patients’ Cadence care team (NP, RN, and Patient Success); including documenting patient case notes in the Cadence platform and logging tickets/follow-up tasks in ZenDesk.
- Ensure every healthcare interaction with Cadence is an exceptional experience that prioritizes the well-being of the patient and aligns with the goals of our health system partners.
WHAT YOU’LL NEED:
- Compact multi-state licensure (RN compact).
- 4+ years experience treating CHF, hypertension, and Diabetes patients either in an outpatient or inpatient setting.
- Passion for the patient/ customer experience and systematically improving healthcare with digital innovation.
- Independent thinker/ operator.
- Ability to monitor patient vitals, symptoms and labs to identify patients in need of clinical interventions.
WHO WE ARE:
Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit.
Your expertise is the heart of our system.
Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You’ll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.”
A modern toolkit to practice top-of-license care
We’ve replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal.
Thriving in a fast-moving, mission-driven culture.
Change excites us. Innovation fuels us. If you’re energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you’ll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day.
Join us in redefining healthy aging.
If you’re passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let’s talk. Together, we’ll build a future where exceptional care is consistent, connected, and just a call away.
WHAT YOU’LL GET:
Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.
- Company culture all about impact, shared growth mindset, empowerment, and integrity
- An opportunity to help improve the quality of life of millions of Americans
- Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
- Competitive salaries and quarterly incentives
- Medical, dental, and vision insurance
- Teladoc (virtual primary care)
- Competitive PTO
- 401K and 401K match
- National and local discounts powered by TriNet
- Onboarding stipend for remote equipment and home office setup
- Paid Parental Leave
- Charitable Donation Match program
- Expected compensation range: $80,000 – $85,000 annual base salary
- Location: Remote
We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law.
*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at