Position is Remote (US/Canada)

No agencies please

Company Overview

Maximus (

About the Role

As the RN Lead at Maximus Medical Group, you will oversee and help shape the future of nursing operations within our integrated care team. This individual will serve as both a clinical and administrative leader—managing our Care Coordination team while also contributing to the development of nursing workflows and protocols.

As the RN Lead, you’ll report directly to the Medical Director and work closely with the Practice Manager. You’ll be instrumental in establishing and refining the scope of practice for RNs at Maximus Medical Group, building efficient workflows, and improving the overall delivery of patient care. You’ll also serve as a frontline clinical resource, providing hands-on support through patient messaging and clinical guidance.

This is a critical leadership role for someone passionate about scaling high-quality, patient-centered care in a digital environment.

Key Responsibilities

Team Leadership & Oversight

• Lead and manage the Care Coordination team, providing coaching, feedback, and performance management.

• Serve as the primary point of contact for day-to-day clinical operations within the Integrated Care team.

• Partner with the Medical Director and Practice Manager to set team priorities and ensure alignment across departments.

Clinical Care & Support

• Support patient messaging workflows by responding to clinical inquiries and concerns with empathy and professionalism.

• Assist in triaging patient concerns and coordinating appropriate follow-up care.

• Act as a clinical escalation point for Care Coordinators and Providers.

Workflow & Protocol Development

• Define and evolve the RN scope of practice in alignment with Maximus’ protocols and regulatory requirements.

• Develop and optimize workflows for Care Coordination, lab tracking, prescription support, and other clinical operations.

• Collaborate with Product and Operations teams to improve tools and processes for nursing functions.

Cross-functional Collaboration

• Liaise with Engineering, Product, and Clinical leadership to represent the voice of nursing in platform improvements.

• Participate in QA reviews and support onboarding/training of new RNs or care team members.

Qualifications

• Current, unrestricted Compact RN license required; CA licensure preferred.

• Minimum 5 years of nursing experience, with at least 2 years in telehealth or remote care delivery.

• Prior experience leading or managing teams.

• Deep understanding of digital health workflows and the role of nursing within integrated care models.

• Strong communication skills, both written and verbal.

• Able to work cross-functionally and thrive in a fast-paced, evolving startup environment.

• Comfortable using EHRs, patient communication platforms, and clinical decision support tools.

Preferred Qualifications

• Experience launching or scaling care coordination functions in a digital health environment.

• Exposure to chronic care management, hormone health, or wellness-focused protocols.

• Background in developing clinical workflows or training materials.

What We Offer (Benefits):

• Premium Blue Shield Platinum PPO & HMO Plans (up to 80% coverage)

• Full Suite: Medical, Dental, Vision, Life Insurance

• Flexible vacation/time-off policies