About Children’s Minnesota
Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on ” target=”_blank”>Twitter and ” target=”_blank”>childrensMN.org.
Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Position Summary
The CTED RN Program Coordinator will help with operations related to the entire CTED program, both outpatient and inpatient. For outpatient services, the candidate will use the nursing process to triage telephone calls from patients and families to assess, arrive at appropriate care disposition, and advise each situation. The role works cooperatively with health care providers and clinic staff to ensure resolutions that best serve the patient and family, educates parents/patients on managing their sick child in the home setting, and assists clinicians in communication with patients as directed. For inpatient services, the candidate will work to support the inpatient care team with care coordination and triaging. This role does not include any direct patient care inpatient. This position offers the flexibility to work in a hybrid environment and is scheduled during regular clinic hours, excluding evenings and weekends.
* Current Minnesota RN License.
* Current BLS certification.
* One (1) year of patient care experience in an ambulatory setting, pediatric setting preferred or at least (5) years of recent pediatric nursing experience.
* Previous experience working in the eating disorder field preferred.
* Demonstrated high level customer service skills with pleasant telephone manner.
* Excellent interpersonal and verbal communication skills.
* Demonstrated ability to multitask.
* Demonstrated ability to be calm and effective during high pressure situations.
* Demonstrated ability to organize and prioritize.
* Demonstrated ability to accurately navigate an EMR system.
* Maintain professionalism at all times.
Physical Demands