Description
Job Summary and Qualifications
The Senior Clinical Analyst supports implementations and ongoing support of HCA’s standard Electronic Medical Record systems across the enterprise for Hospital Operated Clinics. Under the direction of the Ambulatory EHR AVP , the Senior Clinical Analyst assists with implementing Hospital Owned Clinics (HOC) on standardized platforms and provides long-term support of these facilities. This role involves collaborating with vendors, end user interaction, conducting workflow analysis, assisting with system design and build, and supporting end users in the clinics her system. Additionally, the analyst helps coordinate installations and assists with vendor ongoing support and maintenance to ensure seamless operations. The Senior Clinical Analyst regularly communicates to the manager regarding the status of assigned clinics and escalates issues as needed appropriately to maintain care and business continuity.
DUTIES INCLUDE BUT NOT LIMITED TO:
- Assists in project tasks as assigned by the manager, including contributing to project timelines, deliverables and resource coordination
- Provides enterprise support and guidance to end users during conversions, upgrades, and new functionality
- Works closely with business partners across the enterprise, providing updates on risk and project status to local and corporate leadership
- Acts as a resource local support teams, offering guidance and troubleshooting assistance
- Collaborates with vendors to ensure assigned tasks/deliverables are completed on schedule escalating to the Manager as needed
- Serves as a SME for end users and vendor colleagues regarding HCA clinic workflows and build configurations
- Shares both industry and software knowledge with enterprise EHR teams
- Supports and participates in the testing and upgrades of vendor software
- Conducts problem analysis and issue resolution for issues related to the EHR software through the vendor support mechanisms
- Drives resolution of complicated end user issues with the vendors and assures documentation of status’
- Works collaboratively to identify critical issues, areas of improvement, and workflows applications as needed.
- Stays abreast of system changes and updates as well as organizational policies, procedures and workflows related to local and corporate HOC standards
- Provides regular feedback on the performance vendor analysts and interactions during implementations and throughout long-term support
- Completes all assigned work, documentation and deliverables on time and with accuracy.
- All other duties as assigned.
EDUCATION:
- Bachelor’s degree in business, computer science, health care or related field.
- Equivalent work experience may substitute degree requirement.
EXPERIENCE:
- Minimum of 3 years clinical experience in a hospital or outpatient clinic (MA, Tech, RN, LPN, etc.).
- Minimum of 5 or more years’ experience in information systems training, implementation and/or project management required.
- Physician revenue cycle experience preferred.
- Previous experience with implementation of an electronic health record in a hospital or outpatient setting.
- Prior experience in a project management role with demonstrated leadership skills leading other people on a team to achieve success in the implementation of system applications.
- Ability to work effectively in a virtual environment
- Able to demonstrate effective written and oral communication skills, including instructional and presenting skills
- This job requires >50% and up to 75% travel
CERTIFICATION/LICENSE:
- RN, Pharm D, or LPN preferred
Benefits
HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Sr Clinical Analyst HOC WFH where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
“Bricks and mortar do not make a hospital. People do.”– Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Sr Clinical Analyst HOC WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.