CopilotIQ is perhaps the most exciting company at the intersection of technology and healthcare. CopilotIQ is transforming care for seniors with chronic conditions including diabetes and high blood pressure. Our vision is to add five great years to the lives of a million members, by transforming how we care for chronic conditions including diabetes and hypertension. Much like a pilot has a computer and person sitting next to them to ensure they stay safe, we believe every patient deserves to have someone watching over them and ensuring they are healthy.
Join our team at CopilotIQ, to help transform the way healthcare is provided to patients with chronic conditions. Remote Patient Monitoring is the next generation, giving our patients the ability to interact with their care team from the comfort and safety of their homes.
What is the Telehealth Nurse role?
We are seeking nurses (Licensed Practical Nurse / Licensed Vocational Nurse) to provide outstanding care to members with diseases such as hypertension and diabetes through remote patient monitoring. The Telehealth Nurse (LVN/LPN) will support members through regular phone visits during which they will discuss how to make progress towards goals, medical and lifestyle education, and how to manage chronic conditions.
This position offers full-time hours (Monday through Friday 8:30am-5pm local time), benefits, and the ability to work remotely from home.
What you’ll be doing:
- Perform regular telehealth calls to a dedicated panel of members.
- Accurately and confidently provide medical, diet, and wellness education to members.
- Ensure accurate and timely documentation.
- Maintain good member/nurse rapport.
- Ability to perform high quality, high volume calls.
- Escalate members to our Provider team as needed.
- Provide device support and troubleshooting in a professional, knowledgeable manner.
- Provide support and encouragement as indicated.
- Maintain a good rapport with members, nursing team, and providers.
- As a member of our team, foster and grow a culture of kindness, compassion, and mutual respect.
- Assist with special projects and other assignments as needed.
What you’ll bring:
- Current, Active, and Unrestricted LVN/LPN multi-state compact license.
- Minimum of 2 years hands on direct patient care nursing experience required.
- Telehealth/Remote and chronic care management experience is strongly preferred.
- EHR experience, specifically AthenaHealth, is a plus.
- Tech Savvy; Experience with MacBooks, working with dual monitors, and toggling between multiple computer applications.
- Must have reliable high-speed internet.
- Ability to work independently, have strong time management skills and self-motivation.
- Must be able to quickly adapt and learn in a dynamic, fast-paced work environment.
- Professional and effective communication that resonates with all teammates and our members.
- Positive attitude and strong work ethic that meets CopilotIQ’s core values and goals.
- Willingness to collaborate with coworkers to ensure overall team and member success.
What we offer:
- Remote first company!
- Company-sponsored medical, dental, and vision insurance
- 401K Program
- PTO Program + Sick Time
- 8 Paid Company Holidays
- Yearly $250 CEU Reimbursement
- Company provided Macbook, monitor, keyboard, mouse, and headset